Dental IT Solutions

Dental IT Solutions provides technology support, installation, and integration services, specifically designed for the dental fields. Dental IT Solutions is located in the central business district of beautiful Andover, MA.

After many years of learning and refining our offering to the Dental industry, we brought this knowledge to practices through remote services. We provide a level of service that is unmatched by any competitor and look at any problem of yours as a problem of ours. Our vast knowledge in the corporate IT field, specializing in Practice Management, imaging applications, and hardware, allows us to prov

Operating as usual

[08/09/21]   Don't get stuck in the past, if you are still using Windows 7, now is the time to consider upgrading, thus ensuring compliance, security, and top performing equipment.
ESU support for Windows 7 officially ends January 12, 2023.

What is End-of-Life and how does it affect my business?
End-of-Life is a term describing the end of support for a software or hardware product. Once these Extended Security Updates expire you will no longer be protected. Simply put, Microsoft will no longer provide patches or security updates for the products, and any flaws, vulnerabilities, or bugs within the software will no longer be fixed. This lack of support may leave these systems vulnerable and a potential risk to both the security and stability of your business’s infrastructure.

[07/28/21]   As we draw closer to the end of the year, we want to remind you that any projects you are thinking of starting should be approved and scheduled as soon as possible. We are currently seeing longer than usual lead times and prices starting to rise due to the computer chip shortage and other manufacturing delays still leftover from the 2020 shutdowns.

We encourage you to get your order submitted as soon as possible to avoid any delays that could arise from this situation. We are currently seeing a 30-60 day lead time for computers and sometimes longer for custom orders. By approving your order now, we can ensure you priority claim on inventory as our vendors re-supply, thus eliminating many weeks of waiting.

We will continue to monitor the situation and work with our vendors to ensure you the best possible prices with minimal delay. Please reach out to us with any questions.

[07/20/21]   Always be sure the email is from a recognized sender.

Spammers are using the news about the Kaseya Incident to send out fake email notifications that appear to be Kaseya updates. These are phishing emails that may contain malicious links and/or attachments or phone calls claiming to be Kaseya Partners – DO NOT click on links or download attachments and DO NOT respond to phone calls claiming to be a Kaseya Partner.

[07/19/21]   We want to know, what are some of the challenges you, or your IT team have faced lately?
With cybercrime on the rise, we are seeing more and more people concerned about vulnerabilities in their networks. Are you facing these same challenges?

Cyber Security Assessment Survey - Needham, Boston, Amherst | Dental IT Solutions 07/12/2021

Cyber Security Assessment Survey - Needham, Boston, Amherst | Dental IT Solutions

With the recent Kaseya breach and the rise of cyber crime, we feel that knowing how secure your network and staff are should be your number one priority. That's why we are now offering a FREE network assessment to determine if you are at risk.

To take advantage of this service please follow the attached link and fill out a brief survey so that we can accurately determine your risk. We will reach out with the results and next steps if required.

Cyber Security Assessment Survey - Needham, Boston, Amherst | Dental IT Solutions Wait! You’re Almost Done! To Receive Your Free And Confidential Cyber Security Risk Assessment, Please Answer The Following Questions To The Best Of Your Ability:

What is a Zero-Day Vulnerability? - Needham, Boston, Amherst | Dental IT Solutions 07/07/2021

What is a Zero-Day Vulnerability? - Needham, Boston, Amherst | Dental IT Solutions

Understanding why the Kaseya hack happened is one of the first steps to resolving it. Here is a great article about Zero-Day vulnerabilities.

What is a Zero-Day Vulnerability? - Needham, Boston, Amherst | Dental IT Solutions A zero-day vulnerability (also know as zero-day flaw, zero-day exploit) is at its core, a flaw. It is an exploit in the wild that was previously undiscovered, which exposes a vulnerability in software or hardware. A zero-day vulnerability will often create complicated problems well before anyone rea...

Update Regarding VSA Security Incident 07/06/2021

Update Regarding VSA Security Incident

If you are unaware there was an incident at Kaseya over the Holiday Weekend. We and our partners are unaffected, fortunately. This is a fluid situation and we are continuing to monitor it.

As for restoration of systems, our Kaseya server continues to be offline until a patch has not only been released, but verified by our Technical Leadership Team and Security Team. The current ETA from Kaseya for a release of this patch is later this evening, but we will not restore until our team has validated it. Unfortunately, Kaseya has not provided an exact timeline for the release of this patch, meaning that there is a possibility Kaseya will remain offline into tomorrow.

Update Regarding VSA Security Incident Kaseya’s VSA product has unfortunately been the victim of a sophisticated cyberattack.   Due to our teams’ fast response, we believe that this has been localized to a very small number of on-premises customers only.

07/02/2021

We hope everyone has a great long weekend. As always we are still here to take care of things while you enjoy the break!

We hope everyone has a great long weekend. As always we are still here to take care of things while you enjoy the break!

06/21/2021

Don't get stuck with basic windows defender or cheap security packages. Find out how our Advanced Security has over 29 elements constantly protecting you from OUTSIDE and INSIDE threats! Learn more here: https://www.dentalitsolutions.com/services/advanced-cybersecurity/

Don't get stuck with basic windows defender or cheap security packages. Find out how our Advanced Security has over 29 elements constantly protecting you from OUTSIDE and INSIDE threats! Learn more here: https://www.dentalitsolutions.com/services/advanced-cybersecurity/

Attend - Florida Dental Convention - June 24-26, 2021 06/09/2021

Attend - Florida Dental Convention - June 24-26, 2021

Did you miss us at Yankee DentalPalooza? Looking for a vacation to Florida?

Well have we got the solution for you! We are proud to announce that we will now be joining the Florida Dental Convention this June.

Come find us from the 24-26th in Orlando.

For more information visit: https://www.floridadental.org/convention-ce/convention/attend

Attend - Florida Dental Convention - June 24-26, 2021 Attend the 2021 Florida Dental Convention, June 24-26 in Orlando! FDC will feature 130+ courses, 350+ exhibitors and endless networking opportunities.

Photos from Dental IT Solutions's post 06/04/2021

Stop by and say hi

[06/04/21]   Today's the day! Stop by the lawn on D for dentalpalooza and visit our tent. Can't wait to see you all.

06/02/2021

BOOTH 73! Come say hi this Friday! More info below!

https://www.yankeedental.com/Dentalpalooza-Attendees

Steve Wolsky will be talking about security at noon! Sign up using our code and save money on your classes. These also count for CE credits!

BOOTH 73! Come say hi this Friday! More info below!

https://www.yankeedental.com/Dentalpalooza-Attendees

Steve Wolsky will be talking about security at noon! Sign up using our code and save money on your classes. These also count for CE credits!

05/30/2021

Happy Memorial Day

Happy Memorial Day

05/25/2021

Come find us next week at Dental Palooza! Tent 73!

Yankee Dental Congress

Photos from Dental IT Solutions's post 05/18/2021

We are happy to announce we are rolling out our own staffed 24-7 Security Operation in support of CyberSecurity protection. A Security Operation Center, or SOC, is staffed by dedicated security professionals ready to respond immediately to active security threats as they attempt to take over your business.

It is common for hackers to spend the night working on breaking in and creating a “foot hold” at your site. To avoid an unpleasant next morning we need live people working 24/7 as well. To this end our daytime scanner is now being replaced with a much more robust 24 /7 solution and team.

05/04/2021

May the 4th be with you. If you need a FORCE in Dental IT give us a call today!

May the 4th be with you. If you need a FORCE in Dental IT give us a call today!

04/01/2021
03/29/2021

Creating backups can be time consuming and there is often arguments on which platform to use. We break down the benefits of which is better, and the answer may surprise you!

Which one do you use?

Creating backups can be time consuming and there is often arguments on which platform to use. We break down the benefits of which is better, and the answer may surprise you!

Which one do you use?

03/17/2021

Wishing you luck today and all days.

Wishing you luck today and all days.

Cyber Security Assessment - Needham, Boston, Amherst | Dental IT Solutions 03/12/2021

Cyber Security Assessment - Needham, Boston, Amherst | Dental IT Solutions

Is your Practice secure?

Complete our Risk Assessment which will tell you if your information is being SOLD on the Dark Web. https://www.dentalitsolutions.com/cyber-security-assessment/

Cyber Security Assessment - Needham, Boston, Amherst | Dental IT Solutions Free And Confidential Cyber Security Risk Assessment Reveals Where Your Company Is At High Risk To Ransomware, Hackers And Other Devastating Cyber-Attacks When this 100% confidential Risk Assessment is complete, you will know: If you and your employees’ credentials, passwords and private informati...

03/10/2021

As we had outgrown our two offices prior to COVID, we needed a space that ensured a high-level of hygiene and safety to continue our enhanced Covid protocols in-office, while restoring our family.

We have found that space!

This new office opportunity will allow us to consolidate our Dental IT family into one central location, with room to grow. This will allow us to better serve you into the future. We will bring in more staff, redesign our Help Desk to enhance collaboration, and have a functional demo room for new technology demonstrations, all while adhering to COVID regulations and ensuring you the top-notch service you expect.

As we had outgrown our two offices prior to COVID, we needed a space that ensured a high-level of hygiene and safety to continue our enhanced Covid protocols in-office, while restoring our family.

We have found that space!

This new office opportunity will allow us to consolidate our Dental IT family into one central location, with room to grow. This will allow us to better serve you into the future. We will bring in more staff, redesign our Help Desk to enhance collaboration, and have a functional demo room for new technology demonstrations, all while adhering to COVID regulations and ensuring you the top-notch service you expect.

Dental IT Solutions updated their address. 03/10/2021

Dental IT Solutions updated their address.

Dental IT Solutions updated their address.

Dental IT Solutions updated their address. 03/10/2021

Dental IT Solutions updated their address.

Dental IT Solutions updated their address.

[03/09/21]   Don't settle for less when you can have the best!
Many IT companies operate on a break fix routine. They make money off your equipment not functioning.

At Dental IT we operate as your IT partner, which means it's in our best interest to keep YOU up and running. Your success is what keeps us in business. Finding the most efficient integrated solutions is what we do best. Saving you time, effort, and money.
Don't wait till something breaks, solve the problem before.

[03/04/21]   What Is Co-Managed IT? Is It Right For You?

When it comes to IT solutions, most businesses rely on one of three options. They have a dedicated in-house IT employee or team, an outsourced managed services provider (MSP) or nothing at all. There is, however, a fourth option: co-managed IT.

This hybrid option gives you an on-site IT manager or a small team AND access to an off-site IT services firm. For any business that takes IT seriously, this can prove to be an efficient and reliable option. It’s not as costly as a full on-site team, but it can be more comprehensive than relying on an MSP alone.

Simply put, the co-managed IT solution gives your business more options when it comes to getting IT and network stability and security right. It keeps you nimble when it comes to on-site issues. For instance, having an on-site IT manager means you have someone who knows the quirks of your business and its very specific needs.

But depending on the scope of your business and the size of those needs, the job has the potential to get complicated fast. This is where having access to an off-site expert IT staff can be useful. An outsourced IT firm alleviates that pain point. Your IT manager has someone to call when they need to and suddenly you have a full IT staff.

These are experts in IT who understand a range of issues, from system management to industry regulations – and just about everything in between. They might not be familiar with the quirks or intricacies of your specific business or industry, but you already have that taken care of in the co-managed model.

Co-Managed IT Brings Everything Together.
You can have someone on-site who you can count on day to day, but when they need assistance, they have someone they can reliably call. They have access to an incredible knowledge and experience base. But it gets better!

One of the benefits of this approach is employee retention. Co-managed IT can completely shift your company culture for the better. Here’s why: small or single-person IT teams can get overwhelmed and overworked fast. This is common in IT. As a result, small-business IT departments often seem like a revolving door for those employees. It creates a broken culture.

If your on-site team lacks access to the proper tools or resources, it won’t take long for them to become overwhelmed and, eventually, burned out. If there’s a crisis, like a ransomware attack or a storage failure, and your internal IT team isn’t given the support they need to succeed, it puts undue stress on them.

While they might succeed in the end, they’ll be unhappier for it and will likely start looking for a new job. With IT in such high demand, especially in 2021, it’s likely they’ll find another job, leaving you left to pick up the pieces.

Co-managed IT helps you avoid this. Plus, there are many other ways businesses can benefit from this hybrid model.

You Have Someone Who Can Address Issues Immediately. While you can generally rely on an MSP to deliver a quick response time, it might not always be as quick as you’d like or need. With this model, you have someone to get on the issue in seconds – and they can bring in the MSP as needed.

Having An It Manager On-Site Puts Much Of The Responsibility On Their Shoulders. While you can still be hands-on when it comes to your company’s IT, they do what needs to be done, including coordinated with your MSP. This frees you up for everything and anything else.

Regulatory Compliance Becomes A Breeze. Depending on your industry, you may have to deal with all kinds of compliance terms and regulations. Your coordinated IT team is versed in everything they need to know – and they stay on top of it as things change.

You Have To Hire Fewer People. While you may have at least one person on staff, or maybe a small team, it’s unlikely to grow any larger – and it doesn’t need to. Not when your on-site team has access to all the tools, resources and expertise they need to get any IT job done.

You Have A Healthier Company Culture. This is a big one that often gets overlooked. When your on-site IT team has access to those outside resources, they’re a lot happier. Happier employees are more likely to stick around for a longer period of time, adding to the overall stability of your business (plus, less frequent hiring is another way to keep costs down).

If you haven’t yet considered co-managed IT, give it a look. You may find the IT solutions you’ve been looking for. And in a time when cyber security is more important than ever before – with more teams working remotely and cybercriminals working overtime – every business can use all the help they can get.

02/22/2021

Having a partner MSP can save you time and money! Give us a call and find the right solution for your practice.

Having a partner MSP can save you time and money! Give us a call and find the right solution for your practice.

02/09/2021

Security is important to any good practice. Make sure yours is up to the task of protecting your valuable information. Give us a call for a free network evaluation 781-777-7070.

Security is important to any good practice. Make sure yours is up to the task of protecting your valuable information. Give us a call for a free network evaluation 781-777-7070.

01/28/2021

Dental IT Solutions

At Dental IT we care about your practice just as much as you do. Let us find a creative solution for your technology needs.

01/28/2021

Come find us at Yankee Dental Congress!

Come find us at Yankee Dental Congress!

01/19/2017

Be sure to stop by our booth at Yankee Dental Congress next week!

Don’t forget that the Exhibit Hall Floor at Yankee Dental Congress is open next Thursday, Friday, and Saturday! On Thursday January 26, ONLY spend $500 or more from one exhibitor on the Yankee Exhibit Hall Floor and get a $50 Gift Card back! (restrictions apply) www.yankeedental.com/spend-and-get

04/17/2016

We are so excited to be at the The Greater Nashua Dental Connection Auction Fundraiser this evening to support those in need of affordable oral healthcare. Congratulations to everyone who was involved in making this night a success, and thank you to the GNDC for all that they do on a daily basis.

02/11/2016

#tbt to the Yankee Dental Congress - we loved being there and want to thank all of you for stopping by!

01/27/2016

Yankee Dental Congress

We will be at Yankee Dental Congress this week! Come stop by our booth and check out our display!

Tomorrow is the big day—the Exhibit Hall Floor opens at 9:30 am!

On Thursday, use your $5 voucher toward any food or beverage purchase on the show floor between 11:30 am and 2:00 pm, celebrate Yankee “Opening Day” with beer and popcorn at 4:00 pm, and stop by Booth 131 for a free photo opp.

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Dental IT Solutions

Location

Products

Dental IT Services, Managed Services, Network Solutions, Hardware Design and Implementation, Computer Support, Practice Design, Practice Management

Telephone

Address


40 Shattuck Rd
Andover, MA
02459

Opening Hours

Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 6pm
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